Terms and Conditions

Removal Van Colliers Wood Service Terms and Conditions

These Terms and Conditions set out the basis on which Removal Van Colliers Wood provides removal, transportation, loading, unloading and associated services to customers in Colliers Wood and the surrounding areas. By booking or using our services you agree to be bound by these Terms and Conditions. Please read them carefully before confirming any booking.

1. Definitions

In these Terms and Conditions, the following expressions shall have the meanings indicated:

Customer or you means the person, company or organisation requesting or using our services.

Company, we or us means the removal service trading as Removal Van Colliers Wood.

Services means any removal, man and van, packing, loading, unloading, transport, storage assistance, or related services that we provide.

Goods means the items, furniture, personal belongings and property which are to be moved, handled or transported by us.

Contract means the agreement between you and us for the supply of services, incorporating these Terms and Conditions and any written quotation or booking confirmation issued by us.

2. Scope of Services

We provide domestic and commercial removals, man and van services, and related assistance in Colliers Wood and other nearby areas. The exact scope of services for each job will be set out in the quotation or booking confirmation. Services may include the provision of a vehicle, driver, removal staff, loading, unloading and transportation of goods, subject to these Terms and Conditions.

We reserve the right to refuse to carry any goods that may pose a risk to health, safety, property or the environment, or items which we are not legally permitted to transport.

3. Booking Process

3.1 You may request a quotation by providing accurate details of the property addresses, access conditions, floor levels, parking arrangements, size and nature of the goods, and any special requirements such as dismantling, packing or fragile items.

3.2 Quotations are based on the information provided by you. If the information is incomplete or inaccurate, or if the situation at the time of service differs from what was described, we may adjust the price and, where necessary, charge additional fees to reflect any extra time, staff or resources required.

3.3 Bookings are only confirmed when we issue a booking confirmation and you accept these Terms and Conditions. We may, at our discretion, require a deposit to secure a booking, particularly for larger moves or peak periods.

3.4 It is your responsibility to ensure that the dates, times, addresses and contact details on the quotation and booking confirmation are correct. Any changes should be notified to us as soon as possible and may be subject to availability and additional charges.

4. Customer Responsibilities

4.1 You must ensure that there is suitable and legal parking available for our vehicle at both the collection and delivery addresses. Any parking permits, dispensations or permissions required must be arranged by you in good time. You will be liable for any parking charges, fines or penalties that arise as a result of inadequate parking arrangements or instructions.

4.2 You must ensure that the property is safe and accessible for our staff, including providing clear access to entrances, lifts and stairways. You agree to remove or secure any hazards and inform us of any particular risks or access difficulties in advance.

4.3 You are responsible for properly packing and preparing your goods for transport unless you have requested and we have agreed to provide packing services. Fragile items should be suitably protected and boxes sealed and labelled. We shall not be responsible for damage arising from inadequate packing carried out by you or a third party.

4.4 You must be present, or have a designated representative present, at the collection and delivery addresses to oversee the move, provide instructions, and check that goods have been loaded and unloaded correctly. If no representative is present, we shall carry out the services using reasonable judgment and our record of the goods moved will be conclusive.

5. Payments and Charges

5.1 Our charges are normally based on an agreed hourly rate or a fixed price quotation, plus any additional fees that may apply for waiting time, extra labour, extended mileage, congestion or toll charges and parking costs.

5.2 Unless otherwise agreed in writing, payment is due on completion of the services on the day of the move. We may require full or partial payment in advance for certain bookings, including long-distance moves or where external costs are incurred.

5.3 We reserve the right to charge reasonable waiting time if our staff and vehicle are kept waiting at your request or due to circumstances outside of our control, such as lack of access, delays caused by building management, or your late arrival with keys.

5.4 If payment is not made when due, we may charge interest on any overdue amount at the statutory rate applicable to business-to-consumer or business-to-business transactions, from the date payment became due until the date it is received in full. We may also withhold delivery of goods or cease work until payment is made.

6. Cancellations and Amendments

6.1 If you need to cancel or amend your booking, you must notify us as soon as possible. The following charges may apply, based on the notice period given before the scheduled start time:

a. More than seven days notice: no cancellation fee, and any deposit paid may be refunded or transferred, subject to our discretion.

b. Between seven days and 48 hours notice: we may retain all or part of any deposit, or charge up to 50 per cent of the quoted price, to cover administration and loss of bookings.

c. Less than 48 hours notice or on the day of the move: we may charge up to 100 per cent of the quoted price.

6.2 If you request any changes to the date, time, size or scope of the services, this will be subject to our availability and may result in an adjusted quotation. We are not obliged to accept amendments once a booking has been confirmed, although we will endeavour to accommodate reasonable requests.

6.3 We reserve the right to cancel or reschedule the services if you fail to provide necessary information, access, payment, or if proceeding with the job would be unsafe or unlawful. In such circumstances, cancellation charges may apply.

7. Items We Do Not Carry

7.1 We do not transport hazardous, illegal, explosive or environmentally harmful items. This includes, but is not limited to, gas cylinders, flammable liquids, firearms, ammunition, illicit substances, chemicals, toxic waste and any goods prohibited by law.

7.2 We also do not accept responsibility for the transport of high-value items such as jewellery, watches, important documents, money, coins, precious metals, stones or collections unless we have expressly agreed in writing and suitable arrangements for packing, handling and insurance are in place.

7.3 If you include any prohibited or excluded items without our knowledge or consent, you do so entirely at your own risk and you shall be liable for any resulting loss, damage, legal costs, fines or claims.

8. Waste Regulations and Disposal of Unwanted Items

8.1 We operate in accordance with applicable UK waste and environmental regulations. We are not a licensed rubbish tip and will not remove or dispose of waste, rubble, building materials or refuse unless expressly agreed as part of a separate waste removal service and carried out in a lawful manner.

8.2 If we agree to remove unwanted items or waste, you warrant that such items are yours to dispose of and that you have obtained any necessary consents. We will dispose of such items only at authorised facilities and may charge additional fees for transport, tipping and related costs.

8.3 We will not accept any items classified as hazardous or controlled waste. You must not ask our staff to dispose of items in communal areas, on public highways, or in a way that breaches local authority or national regulations. You will be responsible for any penalties, fines or costs arising from your failure to comply with waste regulations.

9. Our Liability for Loss or Damage

9.1 We will take reasonable care in handling and transporting your goods. However, we will only be liable for loss of or damage to goods arising from our negligence or breach of contract, and subject to the limitations set out in this section.

9.2 Our liability for any single item or any one incident shall not exceed a reasonable replacement or repair cost, subject to an overall financial limit per job which may be set out in your quotation or booking confirmation. We shall not be liable for any indirect, consequential or purely economic loss, including loss of profits, income or opportunity.

9.3 We shall not be liable for loss or damage resulting from your failure to pack items properly, your failure to adequately protect delicate or fragile goods, or your decision to transport items in boxes or containers that are unsuitable for the purpose.

9.4 We shall not be responsible for loss or damage arising from normal wear and tear, atmospheric or climatic conditions, natural deterioration, moths, vermin, rust, leakage or other inherent defects in the goods.

9.5 We do not accept liability for damage to property or premises where there is a risk of such damage which is inherent in the nature of the work required, such as moving large or heavy items through narrow doorways, stairways or corridors. We may, at our discretion, advise you that such movement carries a risk of damage and ask you to sign a disclaimer. If you instruct us to proceed, you do so at your own risk.

9.6 We shall not be liable for any delays or failure to perform our obligations due to events beyond our reasonable control, including severe weather, traffic congestion, vehicle breakdown, accidents, road closures, industrial disputes, or restrictions imposed by third parties such as building managers or local authorities.

10. Claims and Time Limits

10.1 You must inspect your goods and property as soon as reasonably possible after completion of the services. Any visible loss or damage should be reported to our staff before they leave the premises whenever possible.

10.2 Any claim for loss or damage must be notified to us in writing within seven days of the date of the move or the date on which you became aware of the issue. Your notification should include a description of the damage, approximate value and any supporting evidence such as photographs or receipts.

10.3 Failure to notify us of a claim within the specified time limit may prejudice our ability to investigate and deal with the matter and may result in your claim being rejected, except where you can show that it was not reasonably possible to notify us earlier.

11. Insurance

11.1 We hold appropriate cover relating to our business activities. However, our cover may not extend to all types of goods or to the full value of your possessions. You are strongly advised to obtain your own insurance for high-value, fragile or irreplaceable items, and to check whether such items are covered under your existing household or business policy.

11.2 Our liability will remain limited as set out in these Terms and Conditions, regardless of any external insurance arrangements you may hold.

12. Complaints

12.1 If you are dissatisfied with any aspect of our services, you should raise the matter with us as soon as possible so that we can try to resolve it. Most issues can be addressed quickly if raised promptly.

12.2 We will investigate complaints in a fair and timely manner. Where appropriate, we may offer a remedy such as a partial refund or repair contribution, subject always to the liability limits set out in these Terms and Conditions.

13. Data Protection and Privacy

13.1 We may collect and process personal data such as your name, address, contact details and job information for the purposes of providing our services, handling payments, managing bookings and complying with legal obligations.

13.2 We will take reasonable steps to keep your information secure and will not sell your personal data to third parties. We may share necessary information with our staff, contractors or insurers where required to fulfil the contract or handle claims.

14. Governing Law and Jurisdiction

14.1 These Terms and Conditions, and any contract between you and us, shall be governed by and construed in accordance with the laws of England and Wales.

14.2 You and we agree that the courts of England and Wales shall have exclusive jurisdiction to settle any disputes or claims arising out of or in connection with the services or these Terms and Conditions.

15. General Provisions

15.1 If any provision of these Terms and Conditions is found to be invalid or unenforceable, that provision shall be deemed deleted, but the remainder shall continue in full force and effect.

15.2 No variation of these Terms and Conditions shall be binding unless agreed in writing by us. Any failure or delay by us in enforcing any right or provision shall not constitute a waiver of that right or provision.

15.3 These Terms and Conditions apply to all removal and van services that we provide in Colliers Wood and the wider area, unless a separate written agreement states otherwise.



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Excellent Removal Van Prices in Colliers Wood

Make a call today to book our outstanding removal van company in Colliers Wood and to enjoy our best-priced assistance.



Guide price for the hire of a Transit Van /up to 300 cu ft/.

Price   1 man   2 men
Per Hour
(Min 2 hrs)		 from £60 from £84
Per Half Day
(Up to 4 hrs)		 from £240 from £336
Per Day
(Up to 8 hrs)		 from £480 from £672

Testimonials

HOW IT WORKS

Come To Us For Excellent Removal Van Colliers Wood Services in SW19

No matter how many things you want taking away, we’ll be able to help you, coming to your property in an efficient, timely manner, and making sure your possessions arrive at their destination safely. You’ll be given a free estimate, so you’ll see from the beginning our removal van Colliers Wood company will give the best value.

  • Call us up and have a chat about the job
  • We’ll send a team of professional movers to your home
  • They’ll carefully load up everything and take it to your new home

What Our Customers Say

Excellent on Google
4.8 (67)
W

The respect and attention provided was impressive, making sure I understood every step. As promised, all of my concerns were taken care of. Excellent overall service!

K

From start to finish, Removal Van Hire Colliers Wood were communicative and affordable. Highly recommend!

A

Great experience: on time, very friendly and polite movers. Took great care with our things. Would recommend Van and Man Colliers Wood to everyone!

J

A fantastic moving experience thanks to Removal Van Hire Colliers Wood. The crew were efficient, clearing our 3-bedroom house in no time, and they were careful and respectful at both places.

L

I had an excellent experience with this moving team. They worked swiftly and carefully, ensuring the safe transport of my belongings. Would recommend their service enthusiastically.

T

With Relocation Van Colliers Wood handling our family member's relocation, everything was done efficiently and without stress.

P

Great experience! Movers arrived on time, handled all my things with care, reassembled my bed, and even moved furniture into place for me.

A

The process to book a short-distance move for my double bed and mattress was straightforward. The booking call was resolved efficiently. Rates were competitive. The two movers arrived within the time slot, were polite, and extremely careful with my home and possessions.

L

The team at Man and Van Colliers Wood went above and beyond for us. Super friendly and remarkably fast. Made moving house much easier than expected.

M

Everything with Van and Man Colliers Wood was handled perfectly. They communicated well, organised effectively, and my items arrived promptly. Their pricing was also better than many others.

I

Very happy with the service! The movers were efficient, supportive, and followed all our instructions, creating a relaxing and professional move.

D

The movers were amazing--genuine, approachable, and they made my move a smooth process. I felt comfortable and well taken care of.

K

I had a wonderful experience with RemovalVanColliersWood. The first consultation went smoothly, the price quote was fair, and communicating with them was effortless. Movers were courteous and considerate on moving day. Highly recommended!

P

From start to finish, the service was excellent. The moving team was courteous, diligent, and always eager to help. Nothing was too much to ask, and their kindness stood out.

H

Such a smooth and stress-free experience--the movers were organized, prompt, courteous, and proactive with every detail.

C

Terrific prices and excellent, responsive service. Booking was super easy. Highly recommend and will return as a customer in the future!

D

The professionalism shown by Van and Man Colliers Wood was impressive. Their team handled our move expertly, with no problems whatsoever.

W

Removal Van Colliers Wood truly took the stress out of our move. Fantastic team, very professional and welcoming. I recommend their service to everyone.

B

A joy to work with. Both times I used them, everything was handled promptly and professionally. Excellent communication--recommend them to everyone.

E

Excellent service with a personal touch. The team was efficient, informed, and great to deal with. I highly recommend them if you're moving.

K

Brilliant service - great communication, competitive prices - made for a stress-free collection and delivery. Would use again.

J

All went well with our move to storage. The men were mindful of our furniture and careful around the house. They were friendly and helpful from start to finish.

M

Excellent moving and storage service by Van and Man Colliers Wood. Professional approach, swift responses, and a fantastic overall experience. Thank you!

Y

Can't say enough about this team! Movers were polite and organized, even on Sunday. Their professionalism and caution stood out.

C

The efficient and helpful removals team helped make my move to a new apartment incredibly straightforward.

C

Kudos to the moving crew for their professionalism and helpful attitude. They left no detail unattended.

M

Choosing Removal Van Colliers Wood means opting for professional, efficient service. Everything was managed seamlessly, with thoughtful care given to valuables and adept handling of tight areas.

B

I've tried different local moving vendors, but Removal Van Colliers Wood excelled. Their affordability and professionalism are unmatched. I'd use them for future moves.

D

I've had experience with various moving companies locally, and RemovalVanColliersWood is the standout. They're cost-effective and professional. Rehiring them is a no-brainer.

D

Man and Van Colliers Wood ensured quick and clear communication, with a coordinator always ready to assist with helpful solutions to ease the process. The movers were professional and courteous during collection.

A

I'm delighted with Removal Van Colliers Wood service. The seamless transition from booking to moving made it a stress-free experience.

J

With an early appearance, the Van and Man Colliers Wood team efficiently loaded everything up and then unloaded without any trouble. The process was conducted in a straightforward, efficient, and friendly manner.

A

The move was executed so smoothly. Initially tense, the team made the transition easy. The movers were amazing, immensely hardworking and friendly, even during poor weather. Highly recommend your services.

S

We have found our service match with this company! Fast, professional, and priced right--no doubt we'll be using them again soon.

K

Opting for RemovalVanColliersWood during a family member's big move made all the difference, thanks to their comprehensive planning and execution.

D

This company is highly recommended. They seamlessly executed a long move with limited parking options. Furniture and my mattress were perfectly wrapped and packed to safeguard them from damage. Their friendly professionalism made my move relaxed and stress-free. Huge thanks to all!

G

The movers were right on schedule, exceedingly friendly and supportive, and ensured our belongings were safely packed. They managed the extensive drive in only a day, contrary to the expected two - absolutely recommend!

E

A big thank you to RemovalVanColliersWood for making our relocation smooth. Their efficient service and time management were top-notch, turning a tough job into an easy one.

B

I opted to book through Relocation Van Colliers Wood, and the entire procedure was easy and seamless. My quote reflected a fair price for my move. The team showed up promptly and took care of my belongings with courtesy and professionalism. As it was my first time using movers, I had an outstanding experience with this company. Highly recommended.

B

I can't speak highly enough of Man and Van Colliers Wood. For a reasonable price, I received stress-free and friendly moving services. I'll be a repeat customer. Many thanks!

M

Professionalism, friendliness, and speed were the hallmarks of the team's service from quoting through unpacking. The entire process left us delighted!

N

These guys are unmatched in moving services! I wouldn't recommend anyone else. They were exceptional, working incredibly hard and displaying efficiency, politeness, friendliness, and consideration, turning a potential worry into a seamless process.

H

Relocation Van Colliers Wood made switching homes a breeze. The expedient handling of the van was fuss-free. Our thanks for an outstanding service and the crew's helpful nature!

M

Incredibly reliable and professional team. The final charge was exactly as estimated. Van and Man Colliers Wood is my go-to mover and highly recommended.

H

Our move went smoothly and was faster than expected. All the employees were courteous and helpful. The delivery team was superb - friendly, professional, and quick, even in the rain. Thank you!

J

With RemovalVanColliersWood, our house move was straightforward and hassle-free. The team was extraordinarily helpful and courteous. I'd use them again in a heartbeat!

C

The experience with Removal Van Colliers Wood was smooth and delightful. The crew is well-skilled and respectful, showing kindness to clients. They completed the job with great care and precision. Their service is exceptional, and I highly recommend them!

M

Incredible removal service done flawlessly. Great service provided by great people, incredibly professional!

A

RemovalVanColliersWood swiftly answered all my questions before our move, displaying excellent organization and professionalism. The team was very careful with our belongings. They also advised us on the right storage unit size and packed it for easy access to necessary items during our interim living arrangement.

F

Fantastic service, very flexible and affordable. The professional team was friendly and helpful with their advice. Use them for your move--you won't be let down!

R

From the outset, the team's remarkable courtesy, punctuality, accommodation, and professionalism stood out. I am deeply thankful, and they'll be our first choice going forward; I will always recommend them.

D

The team is incredibly helpful. They simplify everything. With stringent security measures in place, I trust my camper is safe.

S

The professional crew on moving day and those who brought our boxes in advance made the entire move a breeze.

R

I looked into hiring their removal services for a large-scale move. RemovalVanColliersWood was very responsive. They got back to me pretty much immediately with a very good quote. I bit their hands off and received great service on the day.

S

I have used their storage services as well, and my items were always kept safe and secure.

K

Their professionalism and expertise make them stand out among other moving companies.

T

Removal Van Colliers Wood totally changed my idea of moving companies! I don't have a lot of experience with moving, but the last company I hired was a disaster. Broken stuff, numerous delays and rude movers. This time I decided to hire these guys and I'm glad I did. Although I was sceptical, they really proved me wrong. The two men were so polite and friendly. They took care of everything and transported my belongings without a single scratch! The cost was much better than with the previous company too.

J

Man and Van Colliers Wood went above and beyond to make sure my move was smooth and stress-free, displaying true professionalism throughout.

J

My relocation from London was made easier thanks to this moving company recommended by a friend.

J

Man and Van Colliers Wood were great when I needed to move furniture from my mum's bungalow to my new flat. The team soon sorted the heavy load and got it secured for the journey. I was impressed with how well they did the job, taking care when loading some of the huge pieces of furniture and taking time to strap them with care, so that they would be safe for the trip. The chaps were helpful and friendly and soon sorted the removal and all for a good cost.

A

Relocation Van Colliers Wood and their movers were helpful and reliable every step of the way, throughout the moving process, and as if that wasn't enough, the price meant that it was definitely worthwhile.

G

My possessions were handled with utmost care and secured properly.

J

I used to live on my own but I had to move in with my boyfriend. We hired Relocation Van Colliers Wood to move my stuff to his house. They boxed up everything nicely and took good care of everything. I will recommend them to my friends and family.

A

The movers were incredible! They were speedy, competent and gracious. Every item was wrapped up with care.

D

I am beyond satisfied with the professional manner in which my move was handled.

J

I really don't think I would have survived my recent move without the help of RemovalVanColliersWood. Aside from doing all the physical stuff, their movers were full of excellent advice and tips on moving. Their help really made a difference to the whole experience.

C

Man and Van Colliers Wood went the extra mile to ensure that my move was completed exactly how I wanted it.

Contact us

Company name: Removal Van Colliers Wood
Opening Hours: Monday to Sunday, 07:00-00:00
Street address: 146 Merton Rd
Postal code: SW19 1EH
City: London
Country: United Kingdom
Latitude: 51.4187990 Longitude: -0.1934410
E-mail: [email protected]
Web:
Description: Hire the best moving company in Colliers Wood, SW19 on now and you will receive an easy and smooth move at budget-friendly price! Don't delay, call today!